Retailing in the current generation has added challenges because consumers shop in physical and online stores through a computing or mobile device. Customers with the flexibility of online shopping expect 24/7 shopping experience and also expect the same level of service they are used to traditionally, if not they go elsewhere with the touch of a mouse or screen where they get a better shopping experience.
To stay ahead of competition organizations formulate an innovative approach to create a great shopping experience for their customers at a physical or online store, and swiftly adapt to market trends. With emerging technology trends and multiple customer touch points retailers falter in meeting performance and security challenges and lose customers.
Prakat assists retailers across the software lifecycle of their systems, by implementing industry best practices to design, develop, verify and validate these systems before the transition to production. The solutions include mobile apps and responsive web-based interfaces for customers and for the backend users. The number of SKU’s on the systems vary from a few hundred to a few hundred thousand based on the customer. The systems are also tested for load, scalability and performance prior to going live.