As the world comes to terms with tackling and recovering from the Covid-19 situation, businesses have been made to reflect upon just how fragile our existing support functions are. If there is something positive to take away from all of this, it’s that there are now huge opportunities for innovation and productivity in the workplace. However, these opportunities also bring significant challenges to enterprise-level support. Additionally, the scope of technical support is widening as technology is beginning to shift from the back-office to the front-line. Keeping this in mind, we have geared up to provide support for a wide range of technology – in an increasingly agile fashion.

Our expertise, exposure, and promptness remain unmatched. You will soon discover why our experienced team of specialists and our recruitment process outsourcing service is precisely what your business needs.

We promise to go the extra mile for our clients first and foremost. We provide candidates specific to a client’s requirement of skillset as well as company cultural fit. We also provide employee engagement and employer branding services so that relevant candidates can be found easily. Our clients can count on our recruitment service to get the best talent available.

• Cost reduction: Because recruitment is part of our eco system, our expert team can scale the recruitment process at a uniform price with the same level of quality. As a matter of comparison, our services streamline the multi-step process of recruitment, thereby saving you a significant amount of time and money.

• Time-saving: We are exposed to various segments, drawing the best practices across a variety of business segments. As a result, we have developed our own expertise and style for shortlisting candidates and assessing their credibility in the shortest amount of time. This process ensures our clients receive the right candidates before the set timeline.

• Network utilization: We have alliances with major job portals, social networking sites, and universities and colleges across the country. We utilize this robust network to attract the right candidates for our clients. Our recruitment process outsourcing services consistently exceed client expectations as we find, engage, and deliver the talent needed for successful businesses.

• Specific skill-based recruitment: We have exclusive access to specific databases that suit either generic requirements or specially-skilled workforce needs. We are meticulous about finding candidates that fit our clients’ criteria for various designations, not just in qualifications. We also evaluate the cultural fit of the candidate within the organization’s culture.

• Interim recruitment: You may need the recruitment process outsourcing services for the purpose of finding contractual staff. This may be required for speeding up the completion of important projects or to simply meet the seasonal surge in demand. You may also require some temporary staff for a specific region. Either way, we assist our clients in finding the very best interim employees.

• You are not alone. We build partnerships with our clients, often through a co-sourced recruitment model to help identify candidates that will have the greatest impact on your business.

• We are flexible. Our solutions have the flexibility to react and respond in size, shape, and scale in the face of changing hiring demands.

• Sourcing
• Screening
• Scheduling
• Assessment
• Verification
• Tracking
• Employer Branding
• Post Offer Engagement

The goal of Business Process Management (BPM) is to improve processes that are always active and happening in an organization.

Purpose: An ongoing activity that focuses on increasing efficiency

Execution: Happens in a cycle

Handled by: Designated process managers or department heads who own the process

Nature of work: lot of repetitive tasks that happen as a routine

How is it improved? Monitored and optimized at regular intervals after a few cycles

BPM Lifecycle

Our experience and expertise in Business Process Management can add value to any of the following functions and more.
• Telemarketing
• Lead Generation
• Verification
• Customer Support
• IT Support
• Tech Support
• Document Processing
• Data Entry

The most significant issues with Knowledge Management are:
• Time spent solving repetitive issues
• Time and resources spent researching complicated issues

Knowledge is a major solution to these potential bottlenecks. We help in accessing pre-existing knowledge and helping to drastically reduce the time spent solving problems, in turn saving money and valuable resources. We use our expertise in knowledge management to mitigate the challenges of service teams that are under increasing pressure to respond to customers correctly, quickly, and flexibly.

Our Knowledge Process experts can guarantee improved results in:
• Legal
• Financial & Accounting
• Content Design
• Engineering Services
• Business
• Market
•Patent Research