Customer Relationship Management (CRM) is one of the most important pillars in any organization.
Regardless of business size, the principles behind CRM tools are essentially the same, though the approach must be tailored to meet the market scale and growth goals. Technology-driven tools that keep and process data for clients and customers are becoming increasingly important, both from an operational standpoint as well as a marketing standpoint. Prakat is pleased to offer CRM solutions for businesses of all sizes – on a global scale.
The Case for CRM in A Digital World
As businesses around the world are turning to increasingly remote operations, going digital is becoming as important as ever. Customers and clients alike are shifting to online resources for shopping, education, socialization, communication, and much more. Prakat addresses the growing need by continually updating CRM tools that meet these unprecedented demands.