The Billing and Revenue Management practice of Prakat Solutions focuses on helping organizations meet the demands of flexible consumption models through comprehensive billing and revenue management practices. As organizations in the telecom, e-commerce and similar domain spaces are quickly adopting new subscription models like pay-as-you-go, it is imperative for organizations to have a flexible billing model in place to accommodate for new business scalability and usage patterns. This requires a deep understanding of the process, strategic adoption techniques and realigned and simple measurement matrices. This is where Prakat helps with its years of experience working in BRM to help enable strategic goals.
Our teams help improve customer experiences and implement cost optimizations. They support complex monetization models and help reduce billing errors while enhancing customer behaviors, drive cross-sell/up-sell opportunities, and implement dynamic pricing based on industry demands.
Prakat has helped telecommunications companies adapt to today’s business challenges and tomorrow’s opportunities by supporting their pace of change, technological advances and changing consumer behavior. Our BRM teams have expertise working in BRM modules that include but are not limited to Order creation/Validation/Decomposition, Service fulfillment & Activation, Resource Provisioning, Inventory Management, Trouble Ticket Management, Rating & Billing, Mediation, Call Detail Record (CDR, Configuration and Tariff, Account Receivables and payment, Revenue Assurance and Fraud Management, Loyalty Management, Accounting, Performance Management, Security, Customer relationship Management and Service quality management
Prakat’s Services capabilities in Billing and Revenue Management:
1.Business advisory services
Monetization Readiness assessment (subscription based)
Business and operation transformation consulting,
Advice on Product Selection for Subscription Monetization
Business and Operation Transformation implementation
Monetization solution architecture
Product implementation and Integration
3.Monitoring and Management
Product enhancement RFE(request for enhancement)
We work with BRM customers in various different models including fixed price models for specific projects, out right based models that is driven by Test Case points, Pay as you go model that caters to game-changer product/solution which requires Infrastructure and Tools to be integrated as well as Shared risk models that take a collaborative approach to drive performance and innovation.